TERMS & CONDITIONS

Welcome to our air conditioner store! By accessing and using our website, you agree to the following terms and conditions:

1. General Information

We provide genuine air conditioners from reputable brands. Product information is regularly updated and accurate.

2. Pricing Policy

• All listed prices include VAT (if applicable).
• Prices may change without prior notice and will be applied at the time of order confirmation.

3. Ordering Policy

• You may place orders via website, hotline, or at our showroom.
• We will confirm your order before delivery.

4. Payment Methods

• Cash on Delivery (COD)
• Bank Transfer
• Online Payment via ATM cards, Visa, MasterCard...

5. Delivery Policy

• Free delivery in urban areas for eligible orders.
• Delivery time: 1–3 working days.
• We support nationwide shipping through trusted courier services.

6. Warranty Policy

All products are covered by a manufacturer’s warranty (typically 12 to 36 months). Please keep your receipt and warranty card for support.

7. Return/Exchange Policy

• Returns are accepted within 7 days for manufacturer defects.
• Items must be unused, sealed, and include all accessories.
• No returns accepted for change of mind.

8. Rights and Responsibilities

• Customers must provide accurate information when ordering.
• We are committed to protecting customer data and privacy.

9. General Terms

These terms may be updated without notice. Any disputes will be resolved according to Vietnamese law.